Are Ratings Overrated?| August 2019

“I think people make way too much of ratings.” Walter Cronkite Last month we asked when was the last time you gave an Uber driver less than five stars.  The question segued into an examination of factors that can lead ride-share users and credit agencies to inflate...

The Rating Game| July 2019

“If you’re the police, who will police the police?” Lisa Simpson to Homer When was the last time you gave an Uber driver less than five stars?  It seems to have become the de facto rating.  As per one driver’s t-shirt, ‘if you’re alive when you arrive, that’s a five.’...

The Risk That Time Forgot| June 2019

“Inflation is when you pay fifteen dollars for the ten-dollar haircut you used to get for five dollars when you had hair.” Sam Ewing In 1970, you could strut to your local store and style yourself in the latest bell bottom jeans, belted turtleneck, and platform shoes,...